Summary

In this course, you learned:

  • About your uniqueness and value
  • That everyone has weak areas
  • To build your self-esteem by recognizing and proactively improving both strong and weak areas
  • About the four types of behavior (passive, passive aggressive, aggressive, and assertive)
  • The benefits of being assertive
  • Ways to develop the skill of being assertive
  • About empathy and how to develop empathy for others