Conflict Resolution

Conflict produces stress. When a person is stressed, they may not be able to accurately “read” non-verbal communication. They may not hear what someone is really saying. They may not communicate their own needs clearly. To avoid unhealthy responses to conflict, you will need to learn and practice methods for reducing stress.

You can use your senses to quickly reduce stress. Below are some things that you can do to reduce stress in an intense or emotional situation. For each category, identify at least one thing you think would work for you.

Smell