Anger Management

Dealing with strangers or “passing” situations

You may never see the rude waiter again or the clerk who took too long to process your purchases. Ask yourself, "How important is this annoying situation?" You'll usually come up with, “Not very important at all.” These are unpleasant events, not disasters. When you realize this, it's easier to try and work around them.

Dealing with friends or family

When you feel anger toward a friend or family member, it can be tough. You will continue to interact with these people and may have repeated conflicts. Identify the anger management strategies that are the most effective for you. Be proactive in using them.

Avoid aggressive and passive aggressive behavior. Use assertive behavior instead.

Situations that are out of your control

Sometimes you will be in situations that make you angry but that you have no control over. For example, sitting in traffic or being on a delayed flight. Rather than get angry, use some anger management strategies. Try to make the best of a bad situation.